The User Details screen appears as follows:

Enter information into the following fields (required fields have an asterisk next to the label):

User ID:Either leave this blank to have an automatic number assigned once the record is saved, or enter your own ID number

There are four possible types of user:

The default is Normal.


The status of the user - the default is Active, but you can select Inactive from the drop-down list if appropriate

Note that this is just a label - it has no effect on how the user interacts with the system.


You can either leave this blank to have the system assign a username when the record is saved, or enter your own choice of username. This can be the user's email address if required.


Once you have entered a username, you can either leave this blank to have the system assign a password when the record is saved, or enter your own choice of password

Passwords are encrypted, so you cannot tell what a user's password is, you can only overwrite it

If you leave the password as assigned by the system, when the user first logs in they will be prompted to change the password. If you assign your own password to them, this will not happen.

Title:User's title, eg Mr, Mrs, etc
First Name:User's first name
Short Code:

Unique short code - this could be the user's initials

Surname: *User's surname
Room Number:User's room number
Extension Number:User's phone extension
Email Address:

User's email address, to which all emails from the application will be sent

Note that you cannot assign the same email address to more than one user. If you try to, you will get an error message:


The default office is automatically assigned. To assign a different office, click on the Select button.

Select either an office or a sub unit and click on the Select button to close the window and paste the entry into the field.

Offices and Sub Units are defined in Infrastructure Maintenance (Offices)

Job Title:User's job title

Broad category for the user, such as Doctor, Nurse, Student.

Eventually this field will have a validation list associated with it, but for now it is a free text field.

Barcode:Barcode for the user which may be on a user card.

When you have finished, click Save in the Actions menu.

Note that you cannot save the record until you have assigned either a password or an email address.

You can set the system to send an email to the user telling them how to access the system, with their username and password.


The edit screen is re-displayed, with the following information now added:

Click Close in the Actions menu to leave the record, or click on another tab to continue adding information.

Caution! You MUST assign access rights for the user, otherwise they may not be able to use the application as intended: click on the Access Rights tab to do this, after you have saved the record.


Experiencing problems with managing user records? See the Troubleshooting Guide.