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This section describes how End Users may use the Self Issue function to Renew items directly in the application.

 

Note that the Renewals option is enabled in System Configuration Maintenance.


 

The Self Issue screen displays as follows:


 

 

The user clicks the Renew Items button to switch to the renewals screen:


 

Note that if the system is inactive for a specified period of time, it will revert to this screen. The period of inactivity is defined in System Configuration Maintenance.

The End User can renew items in one of two ways:
enter or scan the barcode of the item to be renewed if there are only one or two items to return

Renew a specific item

The End User either scans or manually enters the barcode of the item to be renewed and clicks Search.

The renewal is confirmed as shown below: 


 

This can be repeated for each time to be renewed, but if there are several items to renew, it is quicker to use the method below.

Renew by entering user details

The End User enters their surname or User ID and clicks Search.

If a PIN number is required, a pop-up window appears:

 


The End User enters the PIN number (which will have been assigned in the User record) and clicks OK.

All the End User's loans are then displayed:


The Renew or Return function is now available to select.

The screen shows the status of each item:



To clear the screen ready for the next person, the End User clicks the Start Again button, or the system will automatically time out and the starting screen will appear.


See Also