Page tree
Skip to end of metadata
Go to start of metadata

The library level settings all relate to the options for the user collecting the requested item from the library, or the library sending the item to the user, as well the same options for between libraries.


To define collecting and sending settings for libraries, select System Management > Infrastructure Maintenance.

Select the Library and then edit it.

There are four settings which relate to Requests and Reservations:

 

 

Caution! You must select at least one of these options, or requesting will not be possible.

 

Enter the information as follows:

Request collecting allowed:If this is ticked, then when the user makes the request, they can specify that they will collect the item when it has been fulfilled. This may be overridden by Library staff when processing the request.
Request sending allowed:

If this is ticked, then when the user makes the request, they can specify that they would like the Library to send the item when it has been fulfilled. This may be overridden by Library staff when processing the request.

 

Note that you must select one or other or both of these options. If neither is selected, this specifies that the library does not allow requests.
Request inter-collecting allowed:Intercollecting relates to the situation when the user is in Library A and the copy is in Library B. If this option is ticked, then when the user makes the request, they can specify that they will collect the item from the other library when it has been fulfilled. This may be overridden by Library staff when processing the request.
Request inter-sending allowed:

If this is ticked, then when the user makes the request, they can specify that they would like the other Library to send the item when it has been fulfilled. This may be overridden by Library staff when processing the request.

 

Note that you must select one or other or both of these options. If neither is selected, this specifies that the library does not allow requests between libraries.

When you have made the required changes, click Save in the Actions menu.


Experiencing problems with loans and requests? See the Troubleshooting Guide and How do I ...?.

See Also

System Management - Full article on Library Maintenance

  • No labels