Reviews can be moderated, to ensure that only appropriate comments are visible in the catalogue.
To moderate reviews, select Modules > Cataloguing > Catalogue Review Moderation.
The following page displays:
By default, only reviews made "Today" are shown, and with a status of "Awaiting approval".
Note that if a user has submitted just a rating with no comments, it does not require moderation and approval/rejection and so will not appear in the list.
These filters can be adjusted to show different reviews.
To process each review, there are three options:
|Confirm||confirms the review, so it will then appear in the catalogue|
|Reject comments only||the review will be rejected and removed. If the user has made a rating, this will remain.|
|Reject comments and ratings||both the review and the rating will be rejected and removed|
Select all the reviews that are to be processed in the same way by ticking the box next to them.
Then click on the appropriate option in the Actions menu.