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This section describes the process of editing existing user records. Having done a search, select the user record from the table, which takes you to the edit screen.

Make the changes that you require, in exactly the same way as for creating a new user record.


Note that if the record has been imported from another source such as Active Directory, you will not be able to edit anything on the User Details tab except the PIN number. However, you can amend details on any other tab.


When you have finished, return to the User Details screen. The options are:

  • to save and exit the record, click Save in the Actions menu.

You will be returned to the search results table.

  • to exit the record without saving, click Close or Back in the Actions menu.


Experiencing problems with managing user records? See the Troubleshooting Guide.

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